How thick of a rope do I need?
I bought a rope at Home Depot. Can you just install that rope?
I heard about a rope with a wire in the middle. What does that do?
I have a bronze flagpole. Can I get a rope that matches?
My rope is not torn but stiff and hard to handle. Can that be fixed?
There are always chips in my paint where the flag snaps hit, is there anything that can be done about that?
My flagpole is on a rooftop. What are my options?
How do I know if my truck is bad?
There is no way to know for sure unless you climb and inspect it. Little clues that may help are: the truck is leaning which means the bearings are very worn. The rope keeps getting stuck in the pulley wheel which means the pulley wheel is worn. If the truck does not spin then it is not working 100% but it can still do its job and hold the rope and flag in place.
Can you just replace the Pulley? I have seen pulleys hung on the side of the pole, will that work as an alternate?
Yes, that is an alternate and slightly cheaper way of fixing a pole that has a broken truck, but you run the risk of the pulley wearing down the bolt it’s hanging off of and falling. New trucks will last decades and come with the assurance that your flagpole is fixed correctly.
I have a gold ball already, can you use that ball on a new truck?
Most of the time the ball is impossible to remove without breaking it. If it seems possible we will always try to remove it, but since we cannot have a full machine shop on site it’s still cheaper to get a new one than to try to modify the old ball stem to fit the new truck.
I'm getting a new ball and didn’t have one before, what size should I get?
The size of the ball is usually about the size of the base. The wider the base, the bigger the ball.